Officer Trainees of the Indian Foreign Service Batch 2025 underwent a detailed orientation programme at the Bihar Prashasnik Sudhar Mission under the General Administration Department of the Government of Bihar, aimed at familiarising them with the state’s governance reforms and citizen centric administrative practices.
The orientation programme was led by Dr Pratima, Additional Mission Director, Bihar Prashasnik Sudhar Mission. During the session, Dr Pratima briefed the officer trainees on key governance initiatives of the state, including the Right to Public Service Act and the Right to Public Grievance Redressal Act. She highlighted that these legislations are distinctive features of Bihar’s administrative framework and have played a significant role in strengthening accountability, transparency and efficiency in public service delivery.
The trainees were also introduced to Bihar’s Human Resource Management System, a fully online platform through which all service related matters of government employees are handled digitally. Dr Pratima explained that the system covers maintenance of service books and other personnel processes, ensuring improved efficiency, accuracy and transparency in human resource management across departments.
An interactive discussion followed the presentations, during which the officer trainees engaged with Dr Pratima on a range of administrative and governance issues. A key subject of deliberation was the resolution of land related matters concerning Bihar citizens residing abroad. The trainees were informed about the mechanisms in place for conducting hearings through online mode and were briefed that the necessary systems are fully operational at Bihar Bhawan in New Delhi, enabling effective grievance redressal for non resident citizens.
The orientation programme offered the Indian Foreign Service officer trainees first hand exposure to Bihar’s innovative administrative reforms and its emphasis on citizen centric governance. The interaction was aimed at enhancing their understanding of state level governance practices and the use of digital platforms to improve service delivery and public grievance redressal.
